Shipping policy

Store Name: ALOKROMA
📧 Email: elvissegonia27@hotmail.com
📧 Email: euroafricancontact22@gmail.com
📞 Phone: +1 405 403 0190


1. Shipping Area

We currently offer shipping only within the United Kingdom (UK).
International shipping is not available at this time.


2. Handling (Processing) Time

All orders are processed within 1 to 3 business days after payment is confirmed.

Processing includes:

  • Order verification

  • Quality check

  • Packaging and dispatch

Orders are processed Monday to Friday, excluding public holidays.


3. Transit Time

Once your order has been shipped, delivery typically takes 2 to 4 business days within the UK.

Please note that delivery times may vary depending on:

  • Your location

  • Courier service

  • External factors (weather, delays, peak seasons)


4. Shipping Costs

We offer free shipping on all orders within the UK.
There are no additional delivery charges.


5. Order Tracking

After your order is shipped, you will receive a confirmation email with tracking details (if available), allowing you to monitor your delivery.


6. Delays and Issues

While we aim to deliver within the estimated timeframe, delays may occur due to circumstances beyond our control.

If your order is delayed, please contact our support team for assistance.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
ALOKROMA is not responsible for orders delivered to incorrect addresses provided by the customer.


8. Contact Information

For any shipping-related inquiries, please contact us:

📧 elvissegonia27@hotmail.com
📧 euroafricancontact22@gmail.com
📞 +1 405 403 0190